💧 Flooding at 3am. You Answer First.

Flooded Basement.
Clock Ticking.

Water damage compounds by the hour. When a homeowner finds a flooded basement at 3am, they call every restoration company until someone answers. CSO makes sure that's always you — immediately.

Start Free — First Month on Us → 📞 (305) 897-3916

$3,200

Average restoration job value

24/7

Emergencies never wait

1 hr

Before damage multiplies

65%

Calls missed after hours

The Revenue Leak

Where restoration companies
lose jobs.

Water damage is one of the highest-value emergency calls in the trades. Every missed call isn't just a lost job — it's a $3,000–$15,000 contract walking straight to your competitor.

Fix It — Free First Month →

💧

Emergency calls come when you're unavailable

Pipe bursts, appliance floods, and storm water intrusion don't happen at 9am on a Tuesday. They happen at 2am on a Sunday — exactly when you're not answering.

Avg restoration job: $3,200+

⏱

Speed wins the insurance claim game

Insurance adjusters favor the first restoration company on scene. If a competitor answers and dispatches before you even hear about the job, you've lost the entire contract — and the referral network that follows.

First responder wins 80% of jobs

🌧

Storm surges create impossible call volume

After a hurricane or major storm, your phone rings constantly for 48 hours. You cannot physically answer every call. CSO queues, answers, and qualifies every one while you're in the field.

Storm surge: 10–20x normal volume

How CSO Works for Water Damage Restoration

Built specifically for
restoration companies.

Every CSO configuration is tailored to your trade. Emergency triage, insurance documentation, dispatch logic, and follow-up sequences built around how restoration calls actually work.

01 — ANSWER

Every call answered in under 3 seconds

24/7, bilingual EN/ES, with restoration-specific knowledge built in. No voicemail. No hold music. When water is rising, every second counts — CSO answers immediately.

02 — TRIAGE

Emergency severity assessed on the first call

Active flooding, mold risk, sewage backup, structural concerns — CSO identifies the severity, collects the address and contact details, and flags true emergencies for immediate dispatch.

03 — INSURANCE

Insurance information collected upfront

Carrier name, policy number, and claim status captured on the first call. Your crew arrives with the documentation started — no administrative back-and-forth on site.

04 — DISPATCH

Full job details texted immediately

Address, damage type, severity, insurance info, and customer contact sent to your crew the moment the call ends. Faster dispatch means less damage — and a better outcome for the claim.

05 — FOLLOW UP

Estimate follow-up and job reactivation

Quotes that went cold get a 3-touch follow-up sequence automatically. Many restoration jobs require insurance approval — CSO follows up at the right intervals so you capture the job when it's ready.

06 — REVIEWS

Google reviews captured post-job

Restoration customers are relieved and grateful when the job is done right. That's the perfect moment to ask for a review. CSO sends the request automatically — and restoration reviews convert at extremely high rates.

Storm Season & Beyond

Florida weather creates
year-round demand.

Hurricane season runs June through November in Florida — but flooding, pipe bursts, and appliance leaks don't take the other six months off. CSO covers every hour of every day so no emergency call goes unanswered, regardless of the season or time of night.

See It Running on Your Business →

Hurricane and storm flood response

Pipe burst and appliance overflow calls

Mold assessment and remediation inquiries

Insurance claim coordination support

What Restoration Clients Say

Real results from real restoration companies.

★★★★★

“After Hurricane Idalia we had 60 calls in 24 hours. Before CSO, we'd miss half of them. This time CSO answered every single one, collected insurance info, and triaged by severity. We booked $180K in that one weekend.”

Tom H.

Owner, Coastal Restoration Group — Sarasota, FL

Flooded Basement.Clock Ticking.

Where restoration companieslose jobs.

Built specifically forrestoration companies.

Florida weather createsyear-round demand.

Real results from real restoration companies.

Flooded Basement.
Clock Ticking.

Where restoration companies
lose jobs.

Built specifically for
restoration companies.

Florida weather creates
year-round demand.